Critical success factors for ERP system implementation in Mongolia

Ulziibayar Jambaldorj^1*, Shuree Batzangia², Bayasgalan Baasanjav³, Enkhtsetseg Ginjbaatar⁴

* Corresponding Author: Ulziibayar Jambaldorj

¹²³⁴Lecturer, Department of Accounting, University of Finance and Economics, Mongolia
¹Ulziibayar.j@ufe.edu.mn, ²shuree.b@ufe.edu.mn, ³bayasgalan.b@ufe.edu.mn, ⁴enkhtsetseg.g@ufe.edu.mn

Digital Object Identifier: 

https://doi.org/10.53468/mifyr.2024.04.01.20

Abstract– In the competitive business environment of the fourth industrial revolution and digital transition, the need to process qualitative information and use it for decision-making has become an important issue for company managers. Recently, many companies are considering this problem to be solved by implementing an integrated system /Enterprise Resource Planning-ERP/ that includes many functions such as finance, accounting, human resources, production, sales, distribution, ordering, purchasing, and customer management. In this research, we intended to determine the factors that influence the successful adoption of ERP systems, and rank those factors that influence the adoption of ERP systems based on the stakeholders’ for the selected enterprises.

Keywords – Critical success factors, ERP Implementation, Stakeholder, Business process, Blueprinting

Article History: Received 01 March 2024, Received in revised form 05 March 2024, Accepted 28 March 2024